Shipping Policy
At NX Creation & Craft, we carefully pack every jewellery order before sending it to you.
Order ProcessingRegular products are generally processed after the order is confirmed.Some products, especially Jadau Jewellery and Custom Jewellery, may be made or prepared after you place the order.
These products may require additional time for manufacturing and quality checking.The estimated processing or delivery time will be communicated to you where applicable.
DeliveryOnce your order is ready, it will be shipped to the address provided by you during checkout.
Please make sure that your:
NameMobile number
Complete delivery addressPIN codeare correct before placing your order.
Custom and Order-Made JewelleryCustom jewellery and jewellery made specifically according to your requirements may take additional time.Before manufacturing a custom order, we may confirm the design, size, specifications and other details with you.Once the order is confirmed and manufacturing has started, cancellation or return may not be possible.
Delivery DelaysDelivery times may sometimes be affected by courier delays, weather, holidays, public events or other circumstances beyond our control.If there is a delay, we will try our best to assist you.
Damaged PackageIf your package appears damaged or opened when delivered, please take photos/videos of the package before opening it and contact us as soon as possible.For any shipping-related question, please contact our customer support team.
At NX Creation & Craft, we carefully pack every jewellery order before sending it to you.
Order ProcessingRegular products are generally processed after the order is confirmed.Some products, especially Jadau Jewellery and Custom Jewellery, may be made or prepared after you place the order. These products may require additional time for manufacturing and quality checking.The estimated processing or delivery time will be communicated to you where applicable.Delivery
Once your order is ready, it will be shipped to the address provided by you during checkout.
Please make sure that your:
Name
Mobile number
Complete delivery address
PIN codeare correct before placing your order.
Custom and Order-Made Jewellery
Custom jewellery and jewellery made specifically according to your requirements may take additional time.Before manufacturing a custom order, we may confirm the design, size, specifications and other details with you.Once the order is confirmed and manufacturing has started, cancellation or return may not be possible.Delivery DelaysDelivery times may sometimes be affected by courier delays, weather, holidays, public events or other circumstances beyond our control.If there is a delay, we will try our best to assist you.Damaged PackageIf your package appears damaged or opened when delivered, please take photos/videos of the package before opening it and contact us as soon as possible.For any shipping-related question, please contact our customer support team.